How to configure Mail Integration
The mail integration in Flametree is used only to send email notifications — for example, to:
- alert the sales team about a customer’s interest;
- send a follow-up email after a completed conversation;
- capture intermediate form data and email it.
⚠️ Important: Mail integration is not used as a communication channel between the AI agent and the user (unlike Telegram, WhatsApp, etc.).
Step-by-step
- Go to the Integrations section on the platform.
- Click Add Integration → select the Mail (SMTP) type.
- Fill in the following parameters:
| Field | What to Enter |
|---|---|
| Name | Connector name (custom, e.g., Sales Mailer) |
| Description | Brief description (e.g., Sales team notifications) |
| Server URL | SMTP server, e.g., smtp.gmail.com |
| Server Port | Connection port — 587 (TLS) or 465 (SSL) |
| User name | Email login, e.g., bot@yourdomain.com |
| Password | Password or token for SMTP authorization |
| Maximum send rate (email per second) | Limit for sending speed (e.g., 1) |
Note:
Email notifications are sent via a specific tool or skill attached to the AI agent. Without triggering this action, the AI agent will not use the mail integration.
(For more details, see the section “Agent Configuration: Skills, Tools, Workflow.”)