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Flametree Terms of Service

Last updated on: June, 2025

This document consists of the following sections:

  • Preamble
  • Terms and Definitions
  • Access and use
  • Subject of the Agreement
  • Terms of Use
  • Prohibitions and Restrictions of use
  • Subscription Plan
  • Personal Data
  • Intellectual Property
  • Warranties, Liability and Limitations of liability
  • Communications
  • Termination
  • Miscellaneous

PREAMBLE

This document is an offer from ENFINT CY LIMITED to any individuals and business entities (hereinafter referred to as the User) to enter into an agreement for the use of the software package Flametree, located on the network at https://flametree.ai/, on the following terms:

By clicking the button “Register”, “Start trial”, “Subscribe” or similar wording to create an account and completing the registration process, or by using the Flametree in any way, the User accepts the terms of the Agreement in full, without any exceptions or restrictions.

Agreement does not require signature by the parties and/or sealing.

TERMS AND DEFINITIONS

Flametree – a software platform located on the Internet at https://flametree.ai/, which includes, but not limited to, a set of computer programs, databases, design layouts, logos, texts, libraries, templates.

For the purposes of this Agreement, reference to Flametree means both Flametree as a whole and part of Flametree.

Flametree is engineered to create co-pilots, virtual assistants, chatbots, and comparable business applications for enterprises engaging with individuals. Flametree can be used as a platform to craft LLM-based business applications, adept at understanding complex user inquiries and providing natural language responses. Applications developed on this platform adeptly manage intricate user requests requiring cognitive abilities, leveraging organizational and customer profile data and initiating business operations within corporate systems.

ENFINT (ENFINT, we, our, us) – ENFINT CY LIMITED, a company established and existing in accordance with the laws of the Republic of Cyprus, under registration number HE423480, registered office: 8 Pavlou Karolidi street, office 301, 2051, Strovolos, Nicosia, Cyprus

ENFINT is the owner of exclusive rights to the software package Flametree.

Personal Account – the User’s account on the Flametree.

User name – company name / first and second individual/s name.

Login – User’s email, specified by the User during registration.

Subscription Plan – prices and the scope of rights and services provided to the User. Current subscription plans are published at https://flametree.ai/

Billable Session — the standard unit used for calculating service charges under certain Subscription Plans. A Billable Session is initiated when the first inbound or outbound message is exchanged between the User and the Platform (whether through an AI or human agent). Each Billable Session spans a continuous 24 (twenty-four) hour period starting from the time of the initial message. All subsequent messages within this timeframe are included in the same Billable Session. Upon expiration of this 24-hour period, any new message exchanged shall be deemed to initiate a new Billable Session.

Ai agent – project created by the User, with a set of  Flametree functions based on a Subscription Plan.

Period – the minimum period of use of Flametree, established by the Subscription Plan.

Force Majeure- any circumstances beyond ENFINT’s reasonable control, including, but not limited to, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving ENFINT’s employees), Internet service provider failure or delay.

  1. ACCESS AND USE

Eligibility to Use

  1. You represent and warrant that you are:
  • of legal age (18 years of age or older, or otherwise of legal age in your resident jurisdiction);
  • competent to agree to these Terms on behalf of your company / business;
  • you are not under investigation or convicted of committing a crime in the country of your jurisdiction, European Union and United States of America.
    1. Upon your acceptance of these Terms, you may access and use the Flametree for your business purposes and only as expressly permitted in Terms.
    2. Any violation by you of the restrictions contained in these Terms may result in the immediate termination of your right to use Flametree, as well as potential liability for infringement.
    3. Flametree may be accessible worldwide. Nevertheless we cannot guarantee Flametree is available in your country or that information contained via Flametree is legal or available in your country.
    4. Access to Flametree or some Flametree’s features in certain countries may be blocked or restricted by ENFINT or foreign governments. It’s your responsibility to make sure your use of Flametree is available and legal in your country.
    5. Where you are or became a direct competitor of ENFINT, you may not access or use Flametree without ENFINT’s written consent.

Registration and Personal Account

  1. User registration is carried out in the designated registration window by specifying the User's name (First name, Last name), email and password.
  2. A link is sent to the User's specified email address to verify the specified email address and complete the registration process.
  3. In the Personal Account, the User can perform any and all actions provided for by the current set of capabilities of the Personal Account and the Subscription Plan.
  4. All actions performed in the Account are considered to be performed by the User personally.
  5. The User is solely responsible for the confidentiality of their login and password and / or consequences in case of loss and/or disclosure of the login and password to third parties.
  6. SUBJECT OF THE AGREEMENT
    1. Under this Agreement, ENFINT grants to the User the framework of a non-exclusive, limited, revocable, non-transferable and non-sublicensable license, valid in the territory of worldwide. The right to use the Flametree is provided by remote access in the manner and taking into account restrictions established by the Agreement and Subscription Plan; Flametree Features.
    2. Flametree allows the User:
  • to create co-pilots, virtual assistants, chatbots and similar business applications for businesses that interact with individuals;
  • to craft LLM-based business applications adept at understanding complex user inquiries and providing natural language responses.
  1. TERMS OF USE

General Term of Use

  1. The User is entitled to use the Flametree only within the limits of the rights and in the ways provided for by the Agreement and applicable laws.
  2. Any right to use the Flametree not expressly stated in the Agreement is not considered granted to the User.
  3. PROHIBITIONS AND RESTRICTIONS OF USE

General

  1. By using the Flametree, the User specially agrees not to commit illegal actions and not allow/assist/entrust any third parties in any actions aimed at violating the restrictions and prohibitions established by the Agreement.

Related to rights to the Flametree

  1. The User is not entitled to:
    1. use the Flametree in any way and for any purposes not exactly permitted by the Agreement;
    2. translate the Flametree, use the Flametree to create derivative and/or composite works;
    3. modify, copy, crawls, display, distribute, publishes, licenses, sell, rent, lease, lend, transfer or otherwise commercialize any materials or content on the Flametree, including license, sub-licence, sell, re-sell, rent, lease, transfer, distribute, time share or otherwise make any part of the Flametree available for access by third parties except as expressly provided in these Terms;
    4. decompile, reserve engineers, disassemble, or otherwise attempts to derive source code from the Flametree, separate the Flametree from the End Product except as expressly permitted in these Agreement;
    5. download, distribute, post, transmit, perform, reproduce, broadcast, duplicate, upload, license, create derivative works from or offer for sale any content or other information contained on or obtained from or through the Flametree, by any means except as provided for in these Agreement;
    6. use the Flametree for benchmarking purposes or to compile information for a product or service, or accesses or uses for the purpose of developing or operating products or services in competition with the Flametree or using or allowing access to the Flametree by or as a competitor of ours;
    7. use or allow third parties to use the Flametree or other information received or derived from the Flametree, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithm or artificial intelligence system that mimics or performs any function substantially similar to any function of the Flametree;
    8. remove any proprietary notices or labels from the Flametree.

Technical

  1. The User is not entitled to:
    1. make attempts to circumvent any technical restrictions established by the ENFINT on the Flametree;
    2. use automated and/or manual means to obtaining lists of users or other information;
    3. copy and/or transfer the Ai agent to another Account in order to bypass the established restriction or blocking;
    4. use the Flametree and/or the Ai agent (including exported), in any way after termination of Agreement.

Using the Ai agent

  1. The User is not entitled to carrying out activity that:
    1. is illegal, violates any applicable laws;
    2. advocates illegal activity or discusses it with the intent to commit them;
    3. requires obtaining any licenses, permits or approvals, without obtaining them;
    4. used an illegal processing (including collection, storage, distribution) of personal data of third parties and/or publication of data about an individual without their consent;
    5. is fraudulent, aimed at misleading third parties;
    6. violates any third party right, included but not limited to, right of privacy, any intellectual property right: copyright and related rights, trademark, patent, trade secret, exclusive rights to means of individualization and others;
    7. constitutes sending of spam, surveys, contests and other advertising materials;
    8. distributes computer viruses and/or other code, files or any programs, that interrupt, destroy or limit the functionality of computer software and/or hardware and/or electronic communication equipment;
    9. is aimed at disrupting the normal operation of the Flametree.
    10. interferes with, disrupts or destroys the functionality or use of any features of the Flametree or servers or networks connected the Flametree;
    11. accesses without permission or legal basis to personal or confidential records posted on the Flametree;
    12. is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, sexually explicit or pornographic, discriminatory, vulgar, profane, obscene, libelous, hate speech, violent or inciting violence, inflammatory, or otherwise objectionable;
  2. The User is obliged to independently determine the legality and admissibility of the information posted on the Flametree and used at the request of the Ai agent in accordance with the Agreement and applicable law.
  3. The ENFINT is not obliged to moderate or censor User’s Ai agent.
  4. The ENFINT has the right to determine the existence of violations of this Agreement.
  5. In the event of reasonable suspicions of a violation of the Agreement by the User, as determined by the ENFINT at its own discretion, the ENFINT has the right, but is not obligated, to:
    1. conduct an information check of the User's Ai agents,
    2. send the User notices of violations,
    3. demand elimination of violations within a specified period,
    4. request from the User any explanations, information and/or documentation that can serve as evidence of admissibility or inadmissibility of the posted information.
  6. SUBSCRIPTION PLAN
    1. The prices and the scope of rights granted under the Agreement depend on the type of Subscription plan chosen by the User.
    2. ENFINT has the right at any time, unilaterally, without prior notice to the User, to change the terms of Plans, as well as the set of features available under the relevant Plan. Changes are published in the Personal Account.
    3. The amended terms apply to the User at the moment the User’s paid Plan expires, or, if the User did not have a paid Plan at the time of publication of the modified Plan terms, the changes apply from the moment the modified terms are published.
    4. Free Plan
      1. The User has the right to use the Flametree free of charge. The current list of features of the Free Plan is indicated in the Flametree web site.
      2. ENFINT reserves the right to reduce the term of use of Flametree at the Free Plan at its discretion and without prior notice.
    5. Paid Plans
      1. By choosing paid Subscription Plans, the User has access to advanced features for using Flametree.
      2. The current list of existing Plans and the description of the features of the Plans are available in the Flametree web site.
      3. Failure to use the Plan by the User does not relieve the User of the obligation to pay for it.
      4. If the User selects a Paid Plan that applies usage-based billing tied to the number of Billiable Sessions, the User acknowledges and agrees that fees shall be calculated in accordance with the number of Billiable Sessions generated during the relevant billing period.
      5. The definition of a Billiable Session is provided in the “Terms and Definions” section.
      6. Billing Principles:

Billiable Sessions are recorded exclusively when message activity occurs. A Billiable Session will still be recorded even in the following cases:

  • The User does not respond to the initial message;
  • The conversation consist of a single message only;

This billing method reflects the Flametree resourse consumption, infrasctucrure load, outbound communication handling and automated logic processing.

  1. Subscription Plan Increase and Decrease
    1. If the User wishes to use the Flametree features that are not available to the User on their current Subscription Plan, the User may purchase a different Plan by paying the full cost of such Plan.
    2. Refunds for the current Subscription Plan are not made. It is not possible to decrease the current Subscription Plan.
    3. If the User wishes to decrease their current Subscription Plan, the User should wait until the current Plan expires and, after its expiration, pay the Plan of their choice or switch to a Free Subscription Plan.
  2. Payment Procedure
    1. Payment is carried out by the User in accordance with the methods specified on the Flametree.
    2. The payment date is the date the funds are credited to the ENFINT’s current account. Payment obligations are considered unfulfilled in the event of a return of funds at the request of the payment organization.
    3. Pay Subscription Plan is activated within a few minutes (in rare cases, up to twenty four hours) from the payment receipt.
    4. The right to use the Flametree is considered granted from the moment the Subscription Plan is activated.
    5. The User fully understands the meaning of clause 5.7.4 and gives his prior express consent to begin using Flametree before the end of the 14-day period from the date of acceptance of the Terms of the Agreement.
    6. By giving such consent, the User confirms that he loses the right to use the 14 (fourteen) day period to withdraw from the Agreement.
    7. The User guarantees to provide correct and complete information required for the confirmation of payment depending on the Subscription Plan.
    8. ENFINT has the right at any time to require the User to confirm such data and request supporting documents in this regard. Failure to provide such documents may be equated to the provision of false information and result in prohibiting or restricting the User’s access to use the Flametree.
    9. ENFINT does not have access to the data specified by the User in the service of the authorized operator for accepting payments and is not responsible for the safety and confidentiality of the transmitted data when making payments.
    10. Payment acceptance is carried out with the participation of an authorized payment acceptance operator, or an electronic money operator, or other participants in settlements, information and technological interaction, and is regulated by the rules of international payment systems, banks (including the issuing bank of a bank card) and other participants in settlements. With regard to other issues not established by the Agreement, the User should be guided by provisions of the agreements provided by the relevant settlement participants.
    11. ENFINT is not responsible for the correctness of data entry and other actions of the User regarding payment.
  3. Auto-payments
    1. Upon the first payment for the Paid Plan, the User expressly agrees that all subsequent Payments are carried out with the recurring payments (auto-payments) that do not require User confirmation.
    2. The User has the right to cancel the auto-payment feature by using the corresponding feature of the Flametree or by notifying the ENFINT of the refusal to renew the Paid Plan not later than three calendar days before the end of its validity period by sending a corresponding message to the email address talk2us@ENFINT.ai.
    3. By refusing auto-payment, the User is solely responsible for the timely payment of the Subscription Plan. Failure to make timely payment will result in the User being unable to use the Ai agent. The User will be able to return to using the previously configured Ai agent no later than 6 (six) months from the date of termination of access due to non-payment. After 6 (six) months, ENFINT will delete the User's Ai agent without the possibility of data recovery.
    4. If the User fails to timely pay any amounts due under the Agreement, then without limitation of any of its other rights or remedies, ENFINT may, without prior written notice to the User, suspend acсess to the Flametree until ENFINT receives all past due amounts from the User.
    5. The User has the right to cancel or change the Subscription Plan no later than (3) three days before the expiration date of the current Subscription Plan. Otherwise, the current Subscription Plan will be automatically renewed for the next Period.
  4. Subscription Plan Cost
    1. The actual cost of the Subscription Plan is published on the Flametree as well indicated in the Personal Account in the tab «Profile».
    2. The cost of the Subscription Plan includes applicable taxes and charges.
  5. PERSONAL DATA
    1. As part of registration, use of the Flametree, configure the Ai agent and performance of the Agreement, the User shall indicate their personal data and personal data of third parties. The processing of the provided personal data is carried out by the ENFINT in accordance with the Privacy Policy, to the terms of which the User agrees during registration.
    2. Acting on behalf of a legal entity, the User confirms that they have the right to transfer and/or entrust the processing of any personal data used in the Flametree, and also that all subjects of personal data whose data are transferred to the Flametree by the User are duly notified of such transfer and/or entrustment of the processing of their personal data.
    3. ENFINT may collect, generate, store and use all diagnostic and usage-relevant data and information, generated or derived from operation of the Flametree. ENFINT may use it for its business purposes, including industry analysis, benchmarking, analytics, developing and/or improving ENFINT’s products and services. Any usage data will be de-identified.
  6. INTELLECTUAL PROPERTY
    1. The Flametree consists of, but is not limited to: program code, software, databases, trademarks design layouts, graphic elements, logos, fonts, texts, etc.
    2. The ENFINT guarantees that it has all the necessary rights to provide the User with a non-exclusive license to use the Flametree under the term of these Agreement.
    3. The non-exclusive license granted under this Agreement is limited to the "right to use through remote access", and none of the provisions of the Agreement means transfer (alienation) to the User of the exclusive right to the Platform and its component parts.
    4. Nothing in the Agreement grants the User the right to use “Flametree” as part of a company name, commercial designation, trademark/service mark, domain name or other means of individualization.
    5. The use of the Flametree and its component parts by any means and for any purposes not expressly permitted by the Agreement is prohibited.
    6. The User, by added any information for constructing the Ai agent, provides the ENFINT with a non-exclusive, free of payable, irrevocable, valid throughout the world and indefinite license to use such information by any ways necessary to provide the User with the features of the Flametree.
    7. Exclusive rights to any information for constructing the Ai agent belong to the User (or the corresponding right holders of such indormation). Exclusive rights to the program code and layout that form the technological basis of the Flametree, belong to the ENFINT.
    8. Attribution and Branding Requirements. As part of the permitted use of the Flametree, the User agrees to observe the following attribution and branding guidelines:
      1. Widgets and Interface Elements: The User shall implement and retain default widgets, interface elements, or branding indicators provided or required by the Platform, such as “Powered by Flametree” labels. These elements must be displayed in a visible and unaltered form, unless otherwise approved in writing by ENFINT.
      2. Disclosure Upon Inquiry: The User agrees that virtual agents or applications created and deployed via the Flametree must, when directly asked questions such as “Who built you?” or “What platform are you based on?”, clearly disclose that they were developed using the Flametree and provide a reference to https://flametree.ai or another URL designated by ENFINT.
      3. Messaging Platforms: When deploying agents on messaging platforms (including but not limited to Telegram and WhatsApp), the User shall include a visible attribution (e.g., “Powered by Flametree”) in the bot profile, group description, or other available public-facing section, where permitted by the platform's terms.
      4. Email Communications: If agents created through the Flametree are used to generate or send emails, the User shall include a brief, non-promotional reference to the Platform (e.g., “Generated using Flametree”) in the footer or another appropriate section of such communications, unless otherwise agreed in writing.
      5. White-Labeling Option: ENFINT may, at its sole discretion, offer a white-labeling arrangement as part of a separate agreement or Enterprise Subscription Plan, under which certain branding requirements may be waived. Such terms must be agreed upon and confirmed in writing by ENFINT.
  7. SERVICE LEVELS
    1. ENFINT will use commercially reasonable efforts to provide access to the Flametree Platform with a monthly uptime of at least 95%, excluding:
      1. Scheduled maintenance with prior notice;
      2. Events of Force Majeure (as defined in this Agreement);
      3. Failures caused by the User or third-party services not controlled by ENFINT;
      4. Restrictions imposed by governmental or messaging platform policies.
    2. This uptime commitment is a target and does not constitute a guarantee. ENFINT provides the Flametree Platform "as is", as further detailed in the “Warranties, Liability and Limitations of Liability” section.
    3. Support requests may be submitted via the contact email provided on the Flametree website. ENFINT will make reasonable efforts to respond to inquiries within standard business hours, but no specific response time is guaranteed.
    4. Unless explicitly agreed otherwise in a separate written SLA, ENFINT shall not be liable for any compensation, refund, or credit in connection with service interruptions, reduced performance, or downtime.
  8. WARRANTIES, LIABILITY AND LIMITATIONS OF LIABILITY
    1. Flametree are provided to the User in an "as is" condition. The User assumes all risks associated with the use of the Flametree.

Disclaimer of warranties

  1. ENFINT does not warrant and represents that:
    1. the Flametree will meet the subjective expectations and requirements of the User;
    2. the Flametree will be available and usable 24 (twenty four) hours a day, at any given time or for any period of time;
    3. use of the Flametree will proceed continuously, quickly, without technical failures, reliably and without errors;
    4. the results of the User’s use of the Flametree will be error-free
    5. use of the Flametree will be safe and secure and free of viruses;
    6. errors in the Flametree features will be eliminated;
    7. use of the Flametree is legal and permissible in the territory of any state;
    8. data will not be lost.
  2. ENFINT does not provide any other warranties or representations in relation to the Flametree, its constituent elements, except for those expressly specified in this Agreement.

Limitation of the ENFINT’s Liability

  1. ENFINT shall not be liable:
    1. or any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any use of the Flametree and/or related information or in connection with the inability to use the Flametree and Services;
    2. errors, mistakes, inaccuracies of the Flametree and/or information;
    3. for temporary interruptions, technical problems and cessation of operation of the Flametree, its constituent elements and Services;
    4. any loss of User’s data from the Flametree;
    5. any errors or omission in any of User’s data incurred as a result of User’s use of any information, posted, transmitted or otherwise made available via the Flametree;
    6. for the User’s lack of access to the Internet, for the quality of services provided by Internet communication providers, or for the quality of telephone services provided by persons with whom the User has entered into agreements on the provision of communication services;
    7. any bugs, viruses or like that may be transmitted to or through the Flametree by any third party;
    8. any unauthorized access to or use of the Flametree or information, and/or any and all personal information and/or financial information stored on the Flametree;
    9. personal injury or property damage of any nature whatsoever resulting from User’s access to and use of the Flametree and/or information, loss of use, damaged relating to downtime or costs of substitute products;
    10. any interruption or cessation of transmission to or from ENFINT’s servers;
    11. for any actions and/or inactivity of providers of services, networks, software or equipment;
    12. for other actions or events if it is expressly stated in this Agreement.
  2. If, in accordance with the applicable laws, the limitation of liability specified in this section of the Agreement is not subject to application, the total liability of the ENFINT to the User cannot exceed the amount of the cost of the Subscription Plan paid by the User and valid during the period of occurrence of events that are the basis for the emergence of liability of the ENFINT.

User’s Liability and Compensation

  1. In case of violation of the terms of this Agreement, violation of the rights and legitimate interests of third parties, as well as in case of violation of the requirements of the applicable laws, the User undertakes to secure the ENFINT, its officers, directors, employees and agents from any claims, disputes, demands, obligations, damage, losses and costs.
  2. In the event that a judicial and/or administrative case is initiated against the ENFINT, a lawsuit is brought, or a claim is made from any other third party due to the User’s violation of the terms of this Agreement, the User is obliged to compensate the ENFINT for all losses, including, but not limited to, reasonable legal expenses.

Force Majeure

  1. The parties are released from liability for non-fulfillment or improper fulfillment of obligations provided for in the Agreement if this is caused by circumstances of insuperable force (force majeure) resulting from unavoidable circumstances of an emergency nature.
  2. The User has no right to demand compensation and/or repayment for damage caused to him/her as a result of the inability to fulfill obligations due to the occurrence of force majeure.
  3. COMMUNICATIONS
    1. By creating a Flametree account, the User agrees to receive essential communications relating to their use of Flametree, including purchase confirmations, billing information, service notifications, and other administrative messages (“Service Communications”).
    2. Service Communications will be sent via electronic means, including e-mail, SMS, in-product notifications, push notifications or other channels enabled in the User’s Flametree account. These electronic messages shall be deemed legally equivalent to paper documents signed by an authorized person (where applicable).
    3. The User agrees to keep their contact information up to date and to ensure that they are authorized to receive communications on the provided mobile number or email address. ENFINT is not responsible for delivery failures caused by third-party service providers.

Marketing Communications

  1. Marketing and promotional messages will only be sent based on the User’s separate, explicit consent provided via the Marketing Communication Consent form. The User may withdraw their consent at any time through their account settings, by using the unsubscribe link in any message, or by contacting ENFINT.

Feedback

  1. ENFINT welcomes feedback and suggestions to improve Flametree. By submitting any feedback, the User grants ENFINT a worldwide, royalty-free, sublicensable, transferable, irrevocable license to use such feedback without restriction. Feedback is not considered confidential.
  2. TERMINATION
    1. The Agreement is valid from the moment the User accepts its terms in the manner provided for in the Agreement, until the Agreement is terminated at the initiative of the ENFINT or the User.
    2. In the event of repeated minor violations by the User of the terms of the Agreement or a one-time significant violation determined by the ENFINT at its discretion, the ENFINT has the right to unilaterally, out of court, refuse to execute this Agreement.
    3. Unilateral refusal to execute the Agreement at the initiative of the ENFINT is carried out by sending a notice to the User via email used for authorization on the Flametree, as well as by blocking the Ai agent.
    4. The User may terminate the Agreement unilaterally by deleting the Ai agent and ceasing any use of the Flametree.
    5. Termination shall become effective upon delivery of the respective notice, unless a later date is specified in the notice.
  3. MISCELLANEOS
    1. This Agreement may be changed, deleted, supplemented with additional terms and conditions, or otherwise revised at the ENFINT’s sole discretion at any time.
    2. Changes come into force from the date of publication of the new version of the Agreement on the Flametree.
    3. The User undertakes to independently check the Agreement for changes. Failure by the User to read the Agreement and/or the amended version of the Agreement cannot serve as a basis for the User’s failure to fulfill their obligations and the User’s failure to comply with the restrictions established by the Agreement. The User's use of Flametree after the changes come into force means the User's agreement to comply with the amended Agreement.
    4. If the User does not agree with the changes made to the Agreement, the User should immediately stop using the Flametree and terminate this Agreement in the prescribed manner.
    5. This Agreement shall be governed by and construed in all respects in accordance with the laws of the Republic of Cyprus and the parties irrevocably agree that Cyprus Courts shall have exclusive jurisdiction in respect of any dispute, suit, action arbitration or proceedings which may arise out of or in connection with this Agreement.
    6. All disputes between the parties under this Agreement shall be resolved through correspondence and negotiations using the mandatory pre-trial (claim) procedure, unless otherwise provided for by the applicable laws.
    7. If it is impossible to reach an agreement between the parties through negotiations within 30 (thirty) calendar days from the receipt by the other party of a written claim, consideration of the dispute should be referred by any interested party to the Courts in accordance with the ENFINT’s location.
    8. The invalidity of one or more provisions of the Agreement, recognized in the prescribed manner by a court decision that has entered into legal force, does not entail the invalidity of the Agreement as a whole for the Parties. If one or more provisions of the Agreement are recognized as invalid in the prescribed manner, the Parties undertake to fulfill the obligations assumed under the Agreement as close as possible to those implied by the Parties when concluding and/or amending the Agreement in a manner as possible.
    9. Inactivity on the part of the ENFINT in the event of a violation by the User of the provisions of the Agreements does not deprive the ENFINT of the right to take appropriate actions to protect its interests later, and also does not mean that the ENFINT waives its rights in the event of subsequent commission of analogous or similar violations.

ENFINT CY LIMITED

8 Pavlou Karolidi street, office 301,

2051, Strovolos, Nicosia, Cyprus