Step 10: Monitoring & Analytics

(See Sessions & Logs for more details)

After launch, you can monitor the AI agent’s performance in real-time:

1. Go to the Sessions section

   Here you’ll see a list of all active and completed user sessions.

2. Click on the session you want

   Inside, you’ll be able to:

   • View the entire dialogue
   • See which parameters were collected (Conversation Result)
   • Track state transitions (for complex workflows)

3. Go to Logs to:

   • View the AI agent’s actions step by step
   • See which tools were triggered
   • Identify errors (if any)

Next Steps

Once your agent is working correctly:

• Workflow Configuration: Connect to CRM, email systems, or other business tools

• Campaigns Initialization: Use outbound communications to send messages from agent to the client