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Step 9: Testing Your Agent

  1. Go to the Playground section
  2. Select the agent you created
  3. Enter a prompt
  4. Check how the AI agent:
    • Understands the request
    • Finds the product
    • Records the interest and suggests a meeting

Test Scenarios

  • Product Inquiries: Ask about features, pricing, availability
  • Contact Collection: Provide information and see how it's captured
  • Meeting Scheduling: Test the appointment booking flow
  • Knowledge Base: Ask questions that require KB searches
  • FAQ Testing: Verify quick-access responses