Step 8: Defining Data Collection

Conversation Results are the data points to be extracted from the dialogue (for example, user’s name, product of interest, preferred time for a call).

Example Configuration

- field_name: HumanFullName
  kind: FormInfoField
  field_description: Client's full name

- field_name: HumanEmail
  kind: FormInfoField
  field_description: Contact email

- field_name: InterestedProduct
  kind: FormInfoField
  field_description: Product the user is interested in

- field_name: MeetingTimeslot
  kind: FormInfoField
  field_description: Preferred time for a call

Field Configuration

Parameter	Purpose	Example
`field_name`	Technical variable name	`HumanFullName`
`kind`	Data type	`FormInfoField`
`field_description`	What to collect	`Client's full name`

Example Configuration​

Field Configuration​

Example Configuration

Field Configuration