Examples and Tutorials
The tutorials in this section take you from an empty workspace to a complete, working setup in Flametree — an agent talking to customers, a campaign reaching a contact list, results on a dashboard.
Each tutorial is a narrative path through several parts of the portal. Every stage gives you a few concrete steps and links to the page that documents that screen in full, so you can go deeper whenever you need to.
Tutorials
| Tutorial | What you build | Time |
|---|---|---|
| Inbound Customer Service Agent | An AI agent that answers questions on your website, collects customer details, and escalates to a person — configured, tested, embedded as a web widget, and monitored end to end. | 30–45 min |
| Outbound WhatsApp Campaign | A campaign that sends an approved WhatsApp template message to an uploaded contact list, with an AI agent taking over when contacts reply. | About 1 hour |
| Website Sales Agent | A sales agent built with the wizard, embedded as a web widget, that recommends offerings from a product catalog and captures leads. | 30–45 min |
| Telegram Sales Agent with the Wizard | A Telegram sales agent built with the wizard and connected to a bot you create with @BotFather. | 20–30 min |
| Voice Agent with SIP or Twilio | A voice agent that answers phone calls over SIP or Twilio, with the call transcript and recording in Sessions. | 45–60 min |
| Call Analytics for Recorded Calls | A Call Analytics agent that transcribes and analyzes recorded calls you import, with the results in Deep Analysis. | 30–45 min |
| Human Operator Workflow with Copilot | The operator side end to end: escalation setup, schedules, notifications, and answering customers with Copilot drafts. | 30–45 min |
| Product Recommendation Agent | An agent that recommends products from a catalog you create, fill, and connect — then confirm the recommendations in the Playground. | 30–45 min |
| Deep Analysis Report for Conversation Quality | A Deep Analysis configuration that scores conversation quality across an agent's sessions, with the results in a dashboard. | 30–45 min |
The tutorials use the same fictional company — EventHub, an organizer of online events — so you can follow them in order and reuse what you built.
Before you start
- You are signed in to the portal — see Sign up and sign in.
- Your role allows creating agents and campaigns. If a create button is disabled for you, ask your administrator.
- New to the portal? Do the Quick start first — it covers the basics the tutorials build on.
Related pages
- Quick start — your first agent in a few minutes
- Key concepts — the terms the tutorials use
- Portal tour — where everything lives in the portal